ROMA HOTEL – OFFICIAL STATEMENT ON SAFE HOTEL BOOKINGS IN PHU QUOC 2025
Recently, Phu Quoc has recorded multiple cases of fraud involving individuals or pages impersonating hotels/resorts, fanpages, or room sales agents. These scams often use unusually low prices to collect deposits and then disappear. In some cases, guests have experienced last-minute cancellations, forced price increases, or refusal of check-in upon arrival, seriously affecting travelers’ rights and the reputation of the destination.
Roma Hotel Phu Quoc, a member of the Skyeth Group ecosystem, respectfully advises guests to make reservations only through the hotel’s official channels. We are committed to transparent information, clear pricing, guaranteed check-in as confirmed, and absolute protection of our guests’ rights.
For any bookings made outside our official channels, the hotel regrets that it cannot be held responsible for any risks or losses that may arise.
Official Contact Information
Roma Hotel Phu Quoc – 312–316 Sorrento Street, Sunset Town, Phu Quoc Special Zone, Vietnam
Official Fanpage: https://www.facebook.com/romahotelphuquoc
Official Website: https://romahotelphuquoc.com/
Verified Hotline on Google Maps: (+84) 899 727 729
Sole Official Bank Account: Anh Mai Trading & Tourism Company Limited
Sales Department: (+84) 899 126 129 | sales1@romahotelphuquoc.com
Email: info@romahotelphuquoc.com
In case of suspected fraud or violations, guests are encouraged to report to the competent authorities:
Hotline: (+84) 916 990 633
Email: kthtdt.phuquoc@angiang.gov.vn
Roma Hotel Phu Quoc sincerely appreciates your trust and is committed to standing alongside our guests in building a safe, reputable, and sustainable Phu Quoc.
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Recently, Phu Quoc has recorded numerous cases of fraud involving individuals or pages impersonating hotels/resorts, fanpages, or room sales agents, offering unusually low prices to collect deposits and then disappearing. In some cases, guests have faced last-minute cancellations, price coercion, or refusal of check-in upon arrival, causing serious damage to travelers’ rights and the reputation […]
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